Privacy Policy
Last updated: January 15, 2025
quxalithe is committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, store, and safeguard your data when you engage with our financial education services.
Information We Collect
We collect information that you provide directly to us when registering for webinars, downloading educational resources, or contacting our team for financial guidance.
- Personal identifiers including name, email address, and phone number
- Professional information such as employment status and industry background
- Educational preferences and learning objectives you share with us
- Communication records when you interact with our support team
- Device and usage information when you visit our website
We also collect certain information automatically through cookies and similar technologies to improve your experience on our platform.
How We Use Your Information
Your personal information helps us deliver relevant financial education content and maintain effective communication about our services.
Primary Uses
- Providing access to webinars and educational resources
- Sending course updates and relevant financial education materials
- Responding to your questions and providing customer support
- Improving our educational content based on user feedback
We never sell your personal information to third parties or use it for purposes unrelated to financial education.
Data Sharing and Disclosure
quxalithe maintains strict controls over when and how your information is shared. We only disclose personal information in specific circumstances that directly support our educational mission.
| Sharing Purpose | Information Shared | Recipient Type |
|---|---|---|
| Technical Support | Contact details, technical issues | Authorized service providers |
| Educational Partnerships | Participation status only | Accredited institutions |
| Legal Requirements | As required by law | Government authorities |
All third-party service providers who access your information are bound by confidentiality agreements and must comply with Australian Privacy Principles.
Your Privacy Rights
Under Australian privacy legislation, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any information is inaccurate or outdated, we'll correct it promptly upon verification.
Data Portability and Deletion
- Request a copy of your personal information in a structured format
- Ask us to delete your personal information, subject to legal requirements
- Withdraw consent for marketing communications at any time
- Request restriction of processing in certain circumstances
To exercise any of these rights, simply contact us using the details provided below. We respond to all requests within 30 days.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Restricted access controls for staff handling personal information
- Secure backup systems with encrypted storage
Our team receives regular training on privacy protection and data handling best practices. We maintain incident response procedures to address any potential security concerns quickly and transparently.
Data Retention and Deletion
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law.
| Information Type | Retention Period | Reason |
|---|---|---|
| Contact Information | 7 years after last contact | Business records requirements |
| Educational Records | 5 years after course completion | Certification and support purposes |
| Website Analytics | 26 months | Performance optimization |
| Marketing Communications | Until consent withdrawn | Ongoing engagement |
When information is no longer needed, we securely delete or anonymize it according to industry best practices.
International Data Transfers
While quxalithe primarily operates within Australia, some of our technology providers may process data internationally. When this occurs, we ensure appropriate safeguards protect your information.
- All international transfers comply with Australian Privacy Principles
- We use providers in countries with adequate privacy protection
- Contractual protections ensure equivalent security standards
- You can request details about specific international processing
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our educational resources.
Types of Cookies We Use
- Essential cookies that enable basic website functionality
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings
- Marketing cookies for relevant content recommendations
You can control cookie settings through your browser preferences, though this may affect certain website features.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your preferred communication channel.
Minor updates will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Contact Information
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:
quxalithe Financial Education
Lowe St Queanbeyan NSW 2620, Australia
Phone: +61884640162
Email: info@quxalithe.com
We're committed to addressing your privacy concerns promptly and transparently.